Terms & Conditions
Terms & Conditions
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7.Postage Policy:
7.1 UK non-overseas orders will ship via Special Delivery overnight insured and certified mail guaranteed before 1pm. in most areas, before end of business day for some rural areas.
7.2 Overseas orders will ship via UPS International insured and certified mail and usually take 3-7 business days to arrive.
7.3 All shipments are FOB, any claim of loss will be with the carrier. Any claim for shortage, damage or loss, must be made within 10 days.
8. Return/Exchange Policy Guidelines
8.1 It is the Buyer's responsibility to inspect the item upon receipt and notify us by email if there is any issues with the watch. If a watch is
9. Shipping charges are non-refundable.
9.1 In order to return your watch you must meet the following guidelines:
If you are not fully satisfied with your watch due to the watch not matching the description and photos, you may return your watch for a refund. Your refund amount will reflect less shipping and will be subject to a 15% restocking fee. Before shipping your watch you must first contact you us by email at admin@preownedluxurywatches.co.uk for a Return Authorization Number (RA Number). Merchandise along with all accessories must be received on or before 3-business days from the date of purchase. Any merchandise received without an RA Number or after the 3-business days will not be eligible for a refund.
9.2 In order to exchange your watch you must meet the following guidelines:
If you are not fully satisfied with your watch you may return your watch for an exchange only. Items will be exchanged for equal or greater value, for merchandise of greater value the balance remaining will be the responsibility of the buyer along with any and all shipping charges. Before shipping your watch you must first contact your sales representative for a Exchange Authorization Number (EA Number). Merchandise along with all accessories must be received on or before 5-business days from the date of purchase. Any merchandise received without an EA Number or after the 5-business days will not be eligible for an exchange. By the end of the 5-business days you must decide what item you want to exchange for. If a balance applies it must be paid in full also by the end of the 5-business days.
10 No returns, refunds or exchanges are allowed for the following: previously exchanged items
11 Pre Owned Luxury Watches reserves the right to refuse merchandise if guidelines are not met.
12. Terms of Payment
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We accept credit cards, debit cards, paypal payments and bank transfers.